About Support Works
We believe support works.
When delivered well, at the right time, by the right people, support can change everything. That belief sits at the heart of everything we do, and it’s why we made it our name.
About Support Works Australia
Support Works Australia builds on the foundation of TriCollective, a registered NDIS provider supporting people across the Hunter region since 2016.
As the disability sector continues to change, so have the needs of the people, families and professionals we support. Our focus remains the same; to provide meaningful, reliable support that makes a difference.
We believe the right support can change everyday life.
For many people, understanding what support and funding is available can feel overwhelming.
We help make sense of what’s possible, what’s practical and what will genuinely help.
Meaningful support looks different for everyone. Sometimes it’s practical help, consistency during difficult periods, support to build independence, or simply having the right people around at the right time.
Our experienced team provides practical, responsive support for people with a wide range of support needs, including complex support requirements and behaviours of concern. We work closely with participants, families and professional support teams to create stable environments where people feel safe, understood and supported to move forward in life.
We understand how important reliable support and stable placements are, especially during periods of change or uncertainty. That’s why we focus on building consistent teams, maintaining strong communication and providing support people can genuinely depend on.
Our Support Coordination team is available to anyone with an NDIS plan, regardless of
diagnosis.
We welcome referrals and enquiries from participants, families, hospitals, allied health
professionals and support teams across all services.
Our Philosophy
An Australia where people who need support can access it and live with independence, dignity and opportunity.
When support is meaningful, lives move forward.


Our Team
Experienced people who genuinely care.
Our team is made up of committed Hunter locals who understand the importance of reliable,consistent support and strong relationships.
Many of our team members have been with the organisation for more than five years, providing continuity and stability for the people and families we support.
Support Works Australia is backed by experienced leadership, including more than 20 years of experience across mental health, disability and people-focused industries.
Together, our team brings practical experience, professionalism and a genuine commitment to supporting people through all stages of life.
We believe true care is shown by turning up, paying attention and doing what genuinely helps.